A 21-year-old Amazon delivery woman viciously beat another woman, 67, who had called her a bi**ch after the San Francisco-area driver told her to ‘check her white privilege’ when she’d complained about a delayed package.    

By Emma Talley

Itzel Ramirez, the Amazon driver, was arrested after she was filmed assaulting the woman in Alameda County, the sheriff’s office said on Friday.

Video posted to social media shows the unidentified victim from Castro Valley appearing to say something to the driver after she dropped off the packages in front of an entrance to Vista Creek Apartments at around 6pm on Thursday.

Doug Smith, the owner of the apartment complex where the victim lives as a tenant, told KTVU-TV that the victim received an alert that a package she had been waiting for was delivered.

Amazon Delivery Driver Attacks Woman in Castro Valley

When she went to the lobby of the apartment complex to retrieve the package, it wasn’t there. The Amazon driver, Ramirez, was standing nearby.

According to Smith, the woman asked Ramirez where the package was. Ramirez is said to have replied that the package would be arriving soon.

Smith said that the victim waited for about 15 minutes in the lobby. She then came back outside and once again asked Ramirez about the status of the delivery, according to Smith.


‘I believe the Amazon driver said something about “your white privilege,” and my tenant said, “You don’t need to be a b***h about it,” turned around and walked away,’ Smith told KTVU-TV.

Ramirez was so enraged that she began punching the woman in the head and upper body, landing as many as 10 blows. 

She claims she was acting in self-defense.

Itzel Ramirez, 21, was arrested on Thursday after she was caught on camera viciously assaulting a 67-year-old woman in Castro Valley, California

Surveillance footage filmed by cameras positioned both outside and inside the lobby of the building shows Ramirez push the woman up against the front entrance and continue to strike her.

The woman is seen hunched over with her hands covering her head in an attempt to defend herself.

The victim is believed to have suffered a broken nose and other visible injuries.

Ramirez was seen wearing her Amazon vest as she posed for her booking photo with the Alameda County Sheriff’s Office.

Smith told KRON-TV that the victim is ‘too shaken up’ to reveal her identity and describe her experiences to the press.

Ramirez was booked into jail. She is being held on $100,000 bail.

She has been charged with two counts of elder abuse and battery involving serious bodily injury. Her arraignment is scheduled for Monday. 

Amazon released a statement saying that Ramirez would no longer be employed by the company.

‘This does not reflect the high standards we have for drivers who deliver our packages,’ the company said. 

‘We take these matters seriously and this individual is no longer delivering Amazon packages.’




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